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www.match.com Complaint - match.com blocks accounts and customer service will NOT help
www.match.com Complaint

www.match.com Complaint

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match.com blocks accounts and customer service will NOT help


I've been a loyal paying customer off and on for a few years. I recently was blocked by match.com and am not even able to go onto my account. I called and customer service said my real name and zip code did not match, but yet my birthday and email address matches. He refused to tell me why it was blocked, when it was blocked, and if someone hacked into my account. He told me verbatim, "the company can choose what to tell you and what not to tell you". I then asked if my concerns would be taken care of, and he flatly stated, "I cannot answer that". Paying good money for service. Will be reporting to BBB if not resolved. Save your money and time.


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