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www.match.com Review - Inactive Profile Was Hacked - match.com Consumer Complaint
www.match.com Review

www.match.com Review

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Inactive Profile Was Hacked - match.com Consumer Complaint


After noticing suspicious email activity from Match.com, I.e., "sorry you forgot your password ", "reset password " and "your profile has been approved!" referring to a Match.com profile that has been inactive since July 2014, I began attempting to contact Match by phone. When I was not able to find a contact phone number in which to reach them, I resorted to emailing customer service. The one answer I have received was not helpful and did not seem to take me seriously. Later in the day, while doing some online banking, I discovered $79.21 had posted to my account from....Match.com. Even though I reported this to Match via email I have not had any further response. The "hacker" is communicating with Match members as I type this complaint. I can see their responses, but I cannot see the hackers response. This clever hacker has also set up some type of filter as all and any emails from Match automatically get sent to the "trash" folder. This helps the hacker hide what they are doing and go undiscovered as long as possible. Some of the responses from the Match members being communicated with indicate the hacker is creating some type of hardship story. I can only assume this hacker is after monetary compensation using my profile and pictures and hoping to find an unsuspecting person to take advantage of. Match.com should act more quickly and take this situation very seriously.


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