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www.match.com Support Ticket - Problem with my account

www.match.com Support Ticket

Problem with my account - match.com Consumer Complaint

Created By: LibertyVillage59's Picture LibertyVillage59 Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: N/A Replies: 1
Product: match.com Consumer Complaint

Joined yesterday and spent hours creating a profile and uploading pictures and paid for a 6 month subscription. This morning my account is somehow blocked - it says there is a problem with my account. I see no reason for a problem... I sent only 2 emails.

I have sent an email to resolution@match.com just now and they responded that they will get back to me within 24 hours. That is unacceptable when they approve profiles and pictures within the hour. From looking at this site "a problem with your account" is a common problem and they should figure out what is going wrong and fix that!

If they don't get me online by the end of day, I will call the bank and stop payment for non delivery of service.


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